Terms & Conditions:
Currently out of Stock Merchandise (as at 09JAN2019)
All Large Stone Color planters are out of stock. Delivery is expected early Feb 2019. This includes the following products. All other products on the website are in stock:
– Large Stone 3 Tier Sets
– Large Stone 5 Tier Sets
– Smart Farm Stone Hydroponic Tower Kits
Thank-you for your patience, we’ll keep you updated on status of shipment! 🙂
Return of Merchandise
If you have any issues with the products you receive from us please contact us within 10 days after receipt of the merchandise. Please do not return any merchandise without prior permission. There will be no credit for product returned without a return authorization. Products must be returned in the original condition within 30 days of the ship date to receive a full refund of the original cost of the product (excluding shipping costs).
Products returned within 31 to 60 days will be charged 15% for restocking and there is no credit or replacement after 61 days.
Some products we carry are warranted by another manufacturer or other authorized agent. In these cases we may refer you to another entity to process the warranty issue.
Prices, terms, and conditions may change WITHOUT NOTICE
EXCLUSION OF WARRANTY AND LIMITATION OF DAMAGES AND REMEDY
THE LIABILITY OF MRSTACKY.COM.AU AND THE SELLER HEREOF FOR ANY AND ALL LOSSES AND DAMAGES TO BUYER RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING NEGLIGENCE, BREACH OF CONTRACT, BREACH OF WARRANTY, OR ALLEGED DEFECTIVE SEEDS, IRRESPECTIVE OF WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PARTICULAR SEEDS WITH RESPECT TO WHICH LOSSES OR DAMAGES ARE CLAIMED. IN NO EVENT SHALL MRSTACKY.COM OR THE SELLER BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS.
IT IS EXPRESSLY AGREED THAT THE REMEDY PROVIDED ABOVE SHALL BE TO THE EXCLUSION OF ALL OTHERS.
Should fulfillment of any order or contract be prevented or delayed by an act of God, war, blockade, revolution, government action to restrict energy or any other essential to the growing and harvesting of the crops, prohibition of exports or imports, riots, strikes, lockouts, fires and/or detention at sea or any other contingency beyond our control, we shall not be held responsible for any loss and/or damages thereby.
IF YOU DO NOT WISH TO ACCEPT THESE PRODUCTS UNDER THESE TERMS, PLEASE RETURN IMMEDIATELY FOR A FULL REFUND.
Varietal information in mrstacky.com.au publications is based on trial information and/or photographs. It may not be representative of results in other locations. It is intended as a guide only. Actual results in your area may vary.
Information obtained while visiting our site does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, which pages people visit, and which browsers people use. We use these statistics about your visit to help us improve the performance of our Web site.
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for an individual consumer. We only use your email to contact you for marketing purposes in cases where you SPECIFICALLY request to receive our marketing material.
There are two ways you can provide us with and consent to our collection of certain personal information:
E-mail Request– Links throughout our site provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our Sales Representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
Enrollment– You may choose to enroll for one of our newsletters, products or services, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, and credit card number. Other products and services may require different or supplemental information from you in order to apply.
Under no circumstances do we transfer your email address to any other company, nor do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs.
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
FREE Shipping Policy
On Free Shipping items, If shipping costs reach over 30% of the sales price, customer will be asked to pay remaining fees or given an option to cancel the order for a full refund. This will typically happen for items sold to areas such as New Zealand, Perth, Darwin or Cairns.